Follow the steps provided as they will guide you on a preventive inspection of your bike. This helps you to identify any possible issues or wear that can happen with regular use. Remember, all bikes need maintenance to continuously offer a great ride
We start with a clean slate so we can review the symptoms and zoom on the issue.
- Please go through the steps as normal use will cause some connectors or mechanical items to get loose
- Do a visual inspection of your bike in order to identify any visible issues. Be sure to inspect all cables and connectors. Please make note of any wire damage or mechanical damage as well ( pictures)
Connection inspection. I added a handy schematic that you can use for this. We advise you take your time and also to see that the zip ties are not over-tight, as they just need to have a snug fit. We can then focus on the motor connector, you can disconnect it and reconnect it, as also the sensor cable, this to assure proper mating. The controller to battery cable is inside the housing on top of the battery but we don’t need to get there now as at the moment this is not an issue.
Here we add a quick connector guides
Note: You can use a can of compressed air ( pc duster) to clean up the connections
4- Discharge test. This test is made to also reseat the battery on your bike as roads can be a bit bumpy. Be sure to charge your battery fully to have a standard response from the test
Carefully, remove the battery from your bike and set it aside. Then without the battery, press the power button on your bike’s handlebar display and hold it for 10 seconds ( as you would do on a laptop ). This will clear any residual charge on the display.
While doing this please inspect the connection socket where the battery sits on the bicycle frame and see there is nothing loose
After this put your battery back in the bike and do a quick power up to see everything is ok. Be sure that the battery sits snuggly in the frame and it doesn’t move. Before the test ride, make sure our battery is fully charged and sitting properly on the frame
These steps should be enough to prevent any issue that we might have due to a misconnection.
5- Remember when you power up your bike, you got to have the feet off the pedals as the torque sensor need to reset (like a bathroom scale)
6- Now we can proceed to the torque and cadence sensors inspection
On the rear wheel of your bike, you will find the Torque/HDCadence sensor. The cadence sensor module can be seen in the image.
Be sure that the cadence module is about 1mm away from the 11T cog. If space is too far, the cadence can't be picked up accurately. A 5 cents coin ( Nickel) is almost 2mm, so if you can fit it in the space between the sensor is too far away and won't read properly.
If you have any questions please contact us via Support@JuicedBikes.com so we can provide more information and assistance to your specific need.