Order Processing Times
- Shipping and delivery times may vary. Typically, orders for in-stock items will be processed within 3-7 business days. We appreciate your patience as we are always committed to processing and shipping your order as quickly and safely as possible.
- Once your order has been processed, you will receive a confirmation email with shipment tracking information. This is just a rough estimate of your delivery date, for more real time updates contact FedEx directly.
- In some cases, a shipping confirmation may be slightly delayed even though the package is already on its way to you.
- Our bikes shipped within the contiguous United States qualify for FREE shipping.
- Most of our bikes ship via FedEx GROUND. Due to shipping limitations on lithium ion batteries, we aren’t able to offer expedited shipping services.
- Shipping information and policies only apply to the 48 contiguous United States. Unfortunately, at this time we do not ship to Canada, Hawaii, or Alaska, and we do not ship to other countries.
- A signature will be required upon delivery of any order valued at $300 or higher. An adult is required to sign for the ebike.
- If you would like to change the color, size or model of your e-bike, you must do so prior to your order being shipped. * a 10% processing fee may apply.
- Any change requested after order has shipped are subject to a 10% processing fee.
- After placing an order, be sure to verify that the product(s) you’ve ordered is (are) correct. Please contact us HERE if you have any questions or need to make changes to your order.
- If your bike has already shipped and you have a FedEx tracking number, please contact FedEx or use the FedEx Delivery Manager tool to arrange any special requests or delivery instructions. Juiced Bikes is unable to make any delivery changes and/or special arrangements, including address changes, AFTER your order has been placed. If your order’s delivery address has an error, please contact us directly HERE as soon as possible.
- Items smaller than bikes may ship by DHL/USPS, and you will also be able to track your package.