Juiced Bikes Help Center logo
Juiced Bikes Help Center logo

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Before You Buy

When will my e-bike ship?

In-stock orders typically ship within 48 hours unless otherwise noted on our product page. For in-stock orders, we'll provide a tracking number once your bike ships. A shipping confirmation email will be sent to your email once the order has shipped.


Effective Date: June 19th, 2021. At Juiced Riders, Inc. (“Juiced”), we take great pride in the quality and durability of our products. We’re confident that you will be impressed as well, and we stand behind all of our products. Every bike we sell is

Extended Warranty Options

We offer protection plans of different lengths. You can purchase a protection plan for 1, 2, or 3 years. Our plans start on the date of purchase. Once the 1-year manufacturer’s warranty expires, your warranty continues for the remaining length of the

Refunds & Returns

We understand that things come up, and you might change your mind on your purchase. Rest assured that we have you covered. We now have a simple returns portal where you can submit your refund and exchange requests 24 hours a day. You will need your o

Is my open box bike covered under warranty?

Open-box and closeout e-bikes are not covered by our standard 1-year warranty. If you purchased an open-box bike and require assistance with parts or a repair, please reach out to our support team directly.